Showing posts with label copywrite ink. Show all posts
Showing posts with label copywrite ink. Show all posts

Thursday, September 27

Thanking Bloggers: Copywrite, Ink.


While there are thousands of bloggers who deserve a ton of thanks as the Bloggers Unite campaign unfolds today, I wanted to thank a few who took the time to help promote Bloggers Unite and Copywrite, Ink.’s “Blog For Hope Competition” in cooperation with BlogCatalog. Many are BC members; several are not.

Jim Stroud. Jim is a "searchologist" and presently serves Microsoft as a technical sourcing consultant and is a regular contributor to Microsoft’s Technical Careers blog.

Idea Grove. Idea Grove (and the Media Orchard blog) is led by Scott Baradell, a former Fortune 1000 media company executive and award-winning journalist. He often brings reality to the public relations industry by pointing out what so many forget.

Jericho Monster. Jane Sweat is one of the leading fan advocates for the return of the television show Jericho. Since she started, she has become an expert in consumer marketing.

National Business Community Blog. Sure, the National Business Community Blog is a Copywrite, Ink. program but Kim Becker has taken over the management of it. Frankly, I don’t thank her enough.

A Piece of Peace by RubyShooZ. At the end of her post, Ruby placed one of my favorite quotes from Edmund Burke: “All that is necessary for the triumph of evil is that good men do nothing.”

My Super Amazing Blog of Everything by TriblyKat. Tribly Kat is a personal blogger who writes about, well, everything she finds interesting. She not only joined Bloggers Unite but also created a Topix post for people to leave their links outside of BlogCatalog.

Ramblings From the Mermaid Tavern. Poseidon’s Muse is a personal blogger with a profound respect and fascination for world culture, art, literature and religion.

Blog Village News. Rosemary says she is retired, but she and her family maintain several antique and collectible shops that sell everything from advertising collectibles to sports memorabilia.

A Bunch Of Wordz, a personal blog/Ezine writer who picked up on the buzz “Saving The World One Blog At A Time.”

If It’s Not One Thing It’s Your Mother and The Crone’s Daily Groan and Living On The Edge of Madness. Bairbre Sine’s pre-post promotion across three blogs made me laugh with the suggestion that someone might consider posting about Republican abuse.

365 Dias. Fabio Santos is an online marketer from Brazil who promoted the event, and the “Blog For Hope Post” competition we’re sponsoring, yesterday.

Radio Free Jericho, Jericho Rally Point, and Nuts for Jericho are three Jericho fan forums that have dedicated some behind-the-scenes time to support this effort, as has the Jericho fans who frequent the CBS Jericho site.

Recruiting Bloggers. Recruiting Animal, who runs the site, has always been great to allow me to add the occasional Maybe It Pays To Blog For Good do-good post. Ditto for Jason Davis at RecruitingBlogs too.

Contest Girl is a directory of online sweepstakes, contests, and freebies. Linda’s is also one of several contest sites that have promoted the contest portion of Bloggers Unite.

I know I missed a ton of people, including all those who supported a Technorati WTF and Digg as well. Thank you all so very, very much for supporting this effort. And of course, Antony Berkman and the BlogCatalog team. You guys rock!

And if you haven’t posted about abuse today, don’t forget that there is still time to do so. Any blogger who participates has until Oct. 10 to collect some measurements and send their link to blogforhope@yahoo.com. For details, visit our original contest post. We have more recognition to extend in the weeks ahead.

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Blogging Against Abuse: Bloggers Unite

Let's Stop Abuse

Depending on how fast you read this post, about 25 children will be abused, assaulted, or caused severe physical and emotional harm. Many of them by people they trust — their moms, dads, uncles, aunts, brothers, sisters, guardians, teachers, coaches, ministers.

That’s one child, every 11 seconds. One right now.

Those are the obvious cases, statistics and reports chronicled by the National Child Abuse and Neglect Data System (NCANDS), which is a federally sponsored effort that collects and analyzes annual data on child abuse and neglect. One right now. You can find one of the most recent summaries from the U.S. Department of Health & Human Services here.

As defined, these children — one right now — are only counted if the act or failure to act on the part of the parent or caretaker results in death, serious physical or emotional harm, sexual abuse or exploitation (or failure to act, which presents imminent risk of serious harm). That doesn’t count every child — one right now — whose abuse will never be identified, recorded, or reported.

That’s 3.3 million cases reported every year. One right now.

In other words, while newspapers and public opinion might be swayed by these numbers — the real numbers that go unreported, hidden away, and sometimes even blocked by the survivors of abuse are much larger. Equally alarming are those cases that do not even qualify as abuse — one right now.

Somewhere in America, for every one of the approximately 90,000 children who will be sexually abused this year, there will be thousands more who are told they are “worthless,” “lazy,” “ugly,” “bad,” “just like their bum father,” and many other disparaging labels assigned to them by the most trusted source of information — a parent.

One right now.

Parents, in fact, account for more than 90 percent of the perpetrators of abuse, many of whom are ignorant of the outcome that is sometimes spurred on by their own feelings of inadequacy and lack of control. This post won’t change that. But maybe it will help one child, one right now, for some parents to know that how they were raised isn’t the only way. Without any judgment whatsoever, maybe it’s fair to simply point out that their justifications are incorrect. Here are some less obvious forms of abuse.

• Name-calling, putdowns, or assigning statements like “why do you always embarrass me” can work their way into your child’s self-esteem. One right now.

• Discounting major accomplishments because you are too busy on the phone or computer to hear what happened during their day erodes their self-worth.

• Declaring, sharing, and apologizing that you just don’t know why your children are “pigs” is really a form of public humiliation. One right now.

• Threatening body language such as towering above them, raising a hand, or displaying weapons like belts and cooking spoons.

It’s these little injuries delivered sometimes every day — one right now — that shape these children into the people they will become long after the parents’ responsibilities end. Even the best parents might pause now again to ask themselves simple questions: do you spend more time on your commute to work than you do with your child? One right now.

The image above is a reworked billboard from our participation in a campaign for United Way of Southern Nevada several years ago. It caused a lot of controversy because I had only included “dads” as the perpetrators, but it brought attention to where attention was needed.

Of course, even I knew then that while issue ads can be striking, the United Way needed a message that was more apt to raise funds to solve the problem. The following year, we helped them launch their “Great Results Start With U. United Way” campaign that later became “Great results start with you.” It was the longest running, most successful campaign in their history.

I wanted to mention this campaign today because it lends well to the concept of “Bloggers Unite because great results really do start with you. One blogger. One post. One right now. One topic. At a time. One right now.

Please take a moment to read and submit your Bloggers Unite post against abuse to our competition, win $250 for a charity (among other prizes), and receive some well-deserved recognition that will inspire others to lend their voices against abuse; which is important to them. One right now.

You can also purchase a T-shirt with the image above from the Bloggers Unite store. Proceeds from that item this year will be donated to Prevent Child Abuse. Proceeds from other Bloggers Unite items will be donated to aid against animal abuse as requested by our friends at BlogCatalog.

Later today, I will be adding a thank you for all those who came out early to support our "Blog For Hope Post" competition that is underway and BlogCatalog in this very important effort. If you haven't joined this effort today, there is still time. It only takes one.

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Tuesday, September 25

Measuring Buzz: Strategic Meets Social Media


It is no surprise to me that most social measures are misused. Many of the misconceptions mimic erroneous measures that are currently misapplied by the majority of public relations firms (not all of them) and ad sales teams.

By bridging traditional communication example with the current misapplication of measurement in social media, the error becomes even more apparent. We know a lot about that; we see it every day.

Buzz is the easy part.

In the late 1990s, my niche sub-consulting company did something out of the ordinary. We launched a split local/international trade publication for concierges and hospitality professionals.

At the time, the concierge profession was relatively new to Las Vegas, which had previously relied exclusively on VIP guest services (for guests who gambled a certain amount, based on coin in or average table wager). Between their interesting and sometimes funny stories (secrets inside Las Vegas and from around the world), front line customer service tips, and hospitality management content with interviews from key people within the industry, we had a hit concept — enough to score the front page of the Las Vegas Sun business section and dozens of write-ups in other publications.

This was a huge success because start-up publications are a dime a dozen in Las Vegas and established publications, not surprisingly, are usually unwilling to write about another upstart that might compete for advertising revenue. We were the exception.

But then again, we had a strategic plan, the right editorial mix, and knew how to communicate our message. In fact, some publishers not only gave us a leg up, but they also became content sponsors.

Buzz is not a measure.

Where the division between publicity and public relations sometimes lies is in the execution of the message and in what is measured. Had this public relations effort been measured by some firms, the measures would have been focused on the buzz.

Some might have counted column inches and reported that those column inches were worth the equivalent of tens of thousands of dollars in advertising. They may have claimed that the number of “hits” the release received and media comments meant something.

They may have even claimed that they had “special relationships” with certain reporters to make sure the story got play. Or that if the release in its entirety, then that means something about the firm. Silly, I know.

Defining tangible measures.

All the media attention we received was appreciated, but not our measure. Sure, we tracked it, but that is only the tip of measurement ice berg. The real value was in tangibles like how many potential advertisers called to order one of the highest cost-per-impression publications anywhere? Several dozen.

And how well did these positive stories help establish our brand and reputation? Very well. And how many advertisers actually signed contracts? A few, but that was intentional. We only started the publication with 8 pages and didn’t have a whole lot of space to sell.

How did we do that? We had the daunting but doable task of killing the concept of cost per impression. What we had instead was something different. We calculated the value of concierge recommendations. In doing so, we discovered that concierge recommendations influenced approximately $1.2 billion in purchasing decisions in Las Vegas every year.

What does that mean? It meant concierges referred as many as 4,000 qualified buyers per month to a select retail stores, booked almost half of all reservations at select restaurants, and sent more than 2,500 additional participants to local events. These were not window shoppers. They were qualified buyers. Of course, being an advertiser was not enough to get this kind of traffic. The burden of meeting high concierge standards was still on the advertiser. (Of course, knowing key executives read the publication helped too.)

Drawing the comparison.

So what if this publication existed online today? What is a suitable measure? Link buzz? Cost per impression? Influence ranking? Click-throughs? The measurement comparisons are apparent.

Tangible results generated by our public relations effort would ultimately be the end result of receiving calls for advertisers (including the publications themselves). The measure of our media kit and sales team would be the number of qualified conversions (because we did not accept all advertisers). And for advertisers, the measure was in the number of qualified buyers recommended by a trusted source. Those are tangible measurements.

Key News * Las Vegas enjoyed a great run until we sold our rights (but the parties who bought it did not do anything with it). Five years later, we still receive calls from potential advertisers inquiring about purchasing an ad in a publication that grew from eight to 16 pages and from 500 to 10,000 hard copy and online readers. (We even had a function that was not dissimilar to a blog).

Eventually, we’ll duplicate these efforts again with someone. We just haven’t found the right partner or investor (which is secondary to our core business services). Of course, any new publication doesn’t have to be hospitality based nor would have to have the burden of expense that we had: printing and full-time designers are optional.

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Wednesday, September 19

Changing Times: The New York Times

“The blogosphere is all about Internet links that move faster and more efficiently than the traditional word-of-mouth advertising.” Tracey Clark, May Papers

From Maria Piscopo’s article in Communication Arts, Tracey Clark believes in blog marketing. She's not the only one. And for good reason.

It took me less than a minute to find Clark’s e-mail and congratulate her on a prolific quote. The same day, she wrote me back, thanking me and mentioning that she didn’t know the article was up. I almost e-mailed her back to say I didn’t know if it was up on the net or not; I had read the hard copy version of Communication Arts. (How barbaric of me to say so, but Communication Arts is one of my few hard copy vices.) The assumption though is part of the story. The speed of being able to have a brief communication exchange took hours.

Do you remember how long something like that would take? Weeks? Months? Never?

In the article, Clark also mentions how quickly she understood the potential. Within her first month of blogging, she was featured as the “momtreprenner” of the month by a highly trafficked shopping blog for moms. Another featured blogger in the article, John Janstch, says he can track as much as $500,000 worth of business to his blog. There are more case studies to consider. We have a few here at Copywrite, Ink. too.

Social media works because as Clark’s quote sums, word-of-mouth marketing, one-on-one communication, or frontline communication have always been recognized as the most credible forms of communication. The down side was that it used to be slow – travel, meetings, follow-ups, phone calls, introductions.

Social media, blogs specifically, have a unique ability to create that one-on-one communication link between the blogger and the reader, which is reinforced by open participation in comment sections. It makes sense that individuals and small businesses were the first to employ them because blogs, unless overburdened by puffery, provide a better return on investment than other communication tactics on their own. Sure, it still takes some time and it is better to have someone on board who can write well; but that’s where companies like ours fit into the mix.

Ironically, this blogger-to-reader model is one of several hold backs for most businesses. Most executives don’t have the time nor the inclination to peddle their companies with a blog. And more than that, as I offered up on recruitingblogs.com, is that any trepidation is not because of blogdramas or personal blogs as some claim. It is because of what David Meerman Scott and I pointed out some time ago: there is too much gibberish. When you talk to people who are not immersed in social media, their eyes glaze over if you rattle off traffic, rank, connections, and influence.

In contrast, you can see the lights turn back on when you mention that Southwest Airlines attributes $150 million in ticket sales to its widget, which is part of its social media mix.

So what is really going on? Social media gibberish is beginning to outweigh the significance that social media can add to business strategy which is an opportunity to communicate with the power of one-on-one communication, develop a dedicated online publication (as opposed to e-mail blasts), or whatever 5-in-1 tool you can dream up.

The more businesses hear about these possibilities, the more likely they will engage in social media. But, if you ask me, eventually, they will embrace it anyway. Because, you see, the times are changing.

Right. The New York Times is changing (Hat tip: Jane Sweat). Effective today, The New York Times is ending TimesSelect and opening its content, archives, and other features for free. Why? Take it from the Times.

“Since we launched TimesSelect in 2005, the online landscape has altered significantly. Readers increasingly find news through search, as well as through social networks, blogs and other online sources. In light of this shift, we believe offering unfettered access to New York Times reporting and analysis best serves the interest of our readers, our brand and the long-term vitality of our journalism. We encourage everyone to read our news and opinion – as well as share it, link to it and comment on it.”

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Tuesday, September 18

Blogging For Hope: BlogCatalog.com

“Sept. 27. will be the first time in history that social network members will collectively promote a single social awareness issue on hundreds of blogs all over the world on the same day,” said Antony Berkman, president of BlogCatalog.com. “They chose the topic and it’s a call to end abuse.”

If there is any truth to the idea that one good deed deserves another, then BlogCatalog.com’s Call To End Abuse, which is its third social awareness campaign, certainly qualifies. While the topic is broad, the blogger-driven campaign promises to raise awareness of abuse-related subjects and related non-profits around the world.

In cooperation with BlogCatalog.com, Copywrite, Ink. is inviting any blogger who participates in the campaign to submit a link to their Sept. 27 abuse awareness post along with two weeks of measurable results for a contest designed to benefit others while drawing additional recognition to bloggers who do good.

Blog For Hope Post Competition

The Challenge. Simply post about some form of abuse on your blog as planned on Sept. 27 and then track any measurable results (traffic counts, comments, links from others, recognition from charity or media, donations collected or made to a charity as applicable, etc.) for two weeks. Your name and address must be included on the e-mailed entry (we will publish pseudonyms upon request; this information will not be used for any other purpose).

The Submission. Please submit the link to your post in the body of an e-mail along with any measurable results to blogforhope@yahoo.com by no later than 5 p.m. PST on Oct. 10, 2007. Title the post “Blog For Hope Entry.”

Entry fee. Nada. Zero.

First Place.
• $250 (U.S.) donated to a recognized charity of your choice in your name.
• Six months of premium services from BlogCatalog.com
• Choice of any “Bloggers Unite” T-shirt, mug, or other product.
• Your blog and post topic profiled on Nov. 4 by the Copywrite, Ink. blog.
• A “Bloggers Unite” product design based on your post, which will include your blog address (proceeds will benefit charity), and design featured on the Back Lot Projects store blog with a direct link to your post. Additional recognition on BlogCatalog.com, Copywrite, Ink., and National Business Community Blog.

Second Place.
• Three months of premium services from BlogCatalog.com
• Choice of any “Bloggers Unite” T-shirt, mug, or other product.
• Your blog and post topic profiled on Nov. 11 by the Copywrite, Ink. blog.
• A “Bloggers Unite” product design based on your post, which will include your blog address (proceeds will benefit charity), and design featured on the Back Lot Projects store blog with a direct link to your post. Additional recognition on BlogCatalog.com, Copywrite, Ink., and National Business Community Blog.

Third Place.
• One month of premium services from BlogCatalog.com
• Choice of any “Bloggers Unite” T-shirt, mug, or other product.
• Your blog and post topic profiled on Nov. 18 by the Copywrite, Ink. blog.
• A “Bloggers Unite” product design based on your post, which will include your blog address (proceeds will benefit charity), and design featured on the Back Lot Projects store blog with a direct link to your post. Additional recognition on BlogCatalog.com, Copywrite, Ink., and National Business Community Blog.

Honorable Mentions.
• Up to five honorable mentions to be included in the winners release.

Winners will be announced on Oct. 27, 2007. Entry assumes that you agree to allow us the right to republish portions of your post in the event you win and make yourself available to answer a few e-mail questions for the winners’ profiles to be published at Copywrite, Ink.

Judging. Post will be judged on the basis of the quality of the post (be accurate, clear, concise, human, and conspicuous), the abuse subject or charity mentioned in your post, and any additional measurements submitted. Judges will include two members of BlogCatalog.com, two members of Copywrite, Ink., and two outside judges with no affiliation to either company.

Additional. You do not have to be a BlogCatalog.com member to enter. We reserve the right to not award some or all prizes if no suitable entries are submitted. Neither BlogCatalog.com or Copywrite, Ink. employees are eligible to participate. All decisions by the judges are final. The first place cash prize will NOT be awarded to the first place winner personally (but rather to a charity instead) and therefore the winner shall not be entitled to receive an income tax deduction for such prize contribution.

If you have additional questions or comments, feel free to post them in the comment section of this post. The sole purpose of this contest is to have fun, recognize causes against abuse, and bloggers who use their blogs for good.

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Friday, September 14

Making Changes: NBCB

Since April 2005, our company has hosted and administered the National Business Community Blog, which is a national news feed that focuses on businesses doing good.

Today, we gave the blog the first phase of a long overdo face lift. More work needs to be done (and we have yet to add every state), but it's a step in the right direction. Everyday, we publish one example of best business giving practices with the hope to inspire more companies to engage in community service.

In other words, we're always looking for best business giving practices from small businesses and large corporations across the nation. We'd be more than welcome to consider your business giving news; just send a release to the e-mail identified on the site.

In addition to sharing business giving ideas, the blog also benefits Nevada Volunteers (The Nevada Commission for National & Community Service), a state commission that administers AmeriCorps programs and generally works to increase volunteerism in our state.

I've been privileged to serve as appointed state commissioner for several years now. You can learn about the latest commission news here, including the recent announcement to name Nevada First Lady Dawn Gibbons honorary chairwoman.

There are other state and national non-profit organizations as well. And that doesn't count more than 300 acts of business kindness we're collected on the site. Drop by some time and let us know if you think we're moving one of our other blogs in the right direction.

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Friday, August 31

Testing Contests Online: Jericho Fan Fiction


On July 29, we launched the Expanded Universe Short Story Competition with the dual purpose of expanding the Jericho universe and promoting the show where it could not otherwise be promoted. Did it work? Consider the mini work plan…

The Objective. Promote Jericho. Demonstrate the potential depth of a storyline beyond the show. Create a communication bridge between the buzz marketing efforts of fans and the start of the new season (which is still to be measured).

The Solution. Launch a Jericho-themed short story contest that asked writers, contest entrants, and Jericho fans to write about the world beyond the town, while encouraging others to learn about the show.

The Results. More than 50 sites, blogs, and social networks (the majority of them not related to the show) promoted the contest, driving more than 2,000 unique visitors to our blog last month.

Approximately 60 percent of these visitors did not originate from Jericho-related sites and sources; thousands more bypassed our blog all together and visited the CBS Jericho Web site direct or Wikipedia entries as suggested material for background information. We received about two dozen entries, which is a solid return given the specificity of the contest and fan-oriented prizes.

The cost per impression, employing only social media, was minimal. About one cent per impression. The promotion for the show doesn’t end here. After we announce the winners, we will run the first three finishers in the weeks ahead.

The Winners. We asked our judges (not all of them Jericho fans) to rate submissions based on originality, clarity, humanity, and vividness. No names were included on the printed versions, ensuring every story would stand on its own.

It was not easy. Suffice to say that we may be announcing winners today, but there were no losers. Toward the end of the selection, even the most finite details were considered, including whether the writers had met the contest criteria.

Looking back, I wish I would have included additional slots for honorable mentions as one theme was persistent across all judge comments: all of the entries had merit. While some stories were better crafted than others, the passion that most submitters had for the show was not only apparent, but admirable.

The vividness of the stories was exceptional. Every perspective was unique, ranging from foreign correspondents covering the crisis and preachers finding their purpose to the comfort found in family pets and being isolated at an archaeological dig on that day. So, even if not listed here, I strongly encourage all of the authors to share their stories as they deserve an audience. With that said, these are the three who will be sharing for the next three Sundays on our blog…

First Place. “Checkmate” by Nick Lysne (British Columbia, Canada)

Second Place. “Dear Journal” by Myles McNutt (Nova Scotia, Canada)

Third Place. “Letters To The Lost” by Ray Hayton (California, U.S.A.)

Congratulations to you all. We look forward to sharing your stories in the weeks ahead and will be contacting you this weekend. We will also be writing about Jericho consumer marketing efforts tomorrow, but please do not forget we will be running the first place story this Sunday. All our best!

Disclaimer: "Jericho” and its related characters are the property of CBS Paramount Television Network and Junction Entertainment. This contest is solely for entertainment purposes. Copywrite, Ink. is not affiliated with CBS or Junction Entertainment.

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Thursday, August 16

Turning Sweet 16: Copywrite, Ink.

“I don’t see the connection … it can’t be done … we don’t have time … we’ve tried that before … I can’t be bothered by those things … there is no value.”

And so goes the growing list of comments that some social media practitioners say they hear when they talk about social media. Are you surprised? I’m not. These communication killers have been around a long time. I don't expect they will be going away anytime soon either.

We’ve heard them often enough over the last 16 years, starting the day I founded our company with nothing more than a monochrome Mac Classic (yep, the one in the picture) and a fold-out card table set up in the kitchen of a one-bedroom apartment. It won’t work. It can’t be done. Nobody will take you seriously.

Sure, it wasn’t always easy. I’ve had some hits and misses along the way. But nonetheless, despite any naysayers, our company turned sweet 16 yesterday and I took time out to answer Eight Random Facts About Me after being tagged.

One random fact I didn’t share is that I have faith in underdog ideas: anything from social media as a viable tool to meet strategic objectives to the convergence of broadcast and the Internet. Everything from engaging consumers (like Jericho fans and Veronica Mars movie advocates) to encouraged consumer marketing.

Why? Because I believe well-grounded ideas that are backed by ample passion and persistence will work, provided they have the right message. In fact, in working with countless startups, the only good ideas that seem to fail are those where the "idea people" never perfect the message beyond the choir and/or give up before they do.

Social media is a great example. For the most part, practitioners have not proven its potential beyond themselves, possibly because they are too close to the source. This error was made apparent to me once again on Linkedin.

I asked “What is the one social media question that you feel has not been adequately answered by communication experts in this area?” Josh Weinberger, an independent writing and editing professional in New York City, was first out of the box.

”I'd like to see more coverage of how social media is enabling ‘regular’ businesses to conduct their traditional activities.”

His response strikes at the very core of where today’s social media advocates are going wrong. Web traffic? Page rank? Power lists? Social connections? SEO? Comment counts? Global exposure?

None of these hot topics resonate with 'average' businesses. So what we are seeing is that all too often, social media practitioners are providing second-tier and third-tier answers to a first-tier questions.

What can social media do for my business? It depends on the business. And here are a few examples:

• A professional practice (attorneys, accountants, medical practitioners, image consultants, etc.) can employ social media to expand and reinforce their expertise in the field. Blogs, in particular, move the conversations away from talking about ourselves and toward taking about what matters to our potential clients.

• A retail outlet can employ social media to communicate product reviews, shopping tips, and promotional events. If I were calling the shots for Wal-Mart, I would have already budgeted for an online home decorating show, which could help sell products as well as improve the company’s public image.

• An organization consisting of members can employ social media to reinforce online networking, promote upcoming events, and cover topics that are relevant to their membership without spamming their e-mail.

• A large corporation, such as a utility, can employ social media on an Intranet, encouraging departments to learn from each other and develop a consistent internal message prior to presenting rate cases.

• A recruiter could position themselves as an employment expert by not just talking about the industry, but by also developing a online publication that aims at providing tangible career advice to any industry in which they wish to specialize.

Social media may have changed the communication landscape, but it did not change the strategy behind it.

What is the situation? What is the objective? How will we achieve it? Who is the audience? What is the measurement for success? Unless we answer these questions, making sure social media programs are grounded in strategic communication, then all we are producing is entertainment.

Why is Copywrite, Ink. celebrating its sweet 16? Talk less. Ask more. Because if I have learned anything it is that when you ask the right questions, you can gain deeper insight and provide much more meaningful information.

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Sunday, July 29

Writing Fan Fiction: Richard Becker


Yesterday, we launched an unofficial Expanded Universe Short Story Competition fan fiction contest to promote Jericho for the fans, expand its universe (outside of the town where it largely takes place on television), and demonstrate the possibilities of its rich story line. While I don't write fiction all too often (though commercial advertising sometimes crosses over), I thought it might be fun to share a non-submission. It's a good thing I can't submit, because I broke the 1,000 word cap. Ha! Hope you enjoy.

Bacon by Richard Becker

The hearty wooden scent would fill the lake cottage every summer Sunday before the break of dawn. You had to get up early to get some before pitching off the pier with the hope of a catching a muskie in between the ever-abundant supply of perch and northern. The scrambled eggs and bacon already cooking on the stove made the early morning wake-up call bearable.

Grandma was always good about that, sneaking out of bed almost half an hour before anyone else just to start us off. She didn’t need an alarm clock to do it. It was Sunday and she’d say that’s how every summer Sunday ought to be.

She made it easy. With a smile and quick kiss on the cheek, she’d wave us off just as the white caps sparkled silver in the sunlight as it peeked above the tightly packed tree line; white cedar, jack pine, green alders, and birch.

And every Sunday, it was the same. Four lines dropped into the water, two near the boat with fresh minnows to pick up passers by and two cast out with our respective lures. My grandfather charged nothing more than the price of a little company.

“You’ll never catch any today,” he said, pulling a white handkerchief from his pocket and clearing away his rusted lungs.

“You always say that.”

“And even if you do, you can’t eat it,” he said, looking out in the distance. “You wouldn’t know … “

“Hey, you were there … I caught that …”

"Shush now,” he said, looking at me like a stranger. “We’re not alone.”

“What?”

My head hurt as the quiet swell of a rocking boat replaced itself with the hard, compacted ground from the night before. My eyes stung in the light as the campfire smoke circled around in my direction.

“I said … shush now,” the stranger said. “You’re not alone.”

I reached for the G36, a rare find, lifted from the trunk of an abandoned police car outside Charlotte a few days ago; maybe weeks.

“Don’t bother,” he said. “I’m not taking any chances with you blowing my head off or even your own. What’d you do to get this gem anyway, kill a cop?”

“Where’s my stuff?”

“Don’t worry yourself none about it,” he said, cracked lips breaking a smile above a wiry beard, graying red. “You’ll get it back. I only want one thing from you anyway.”

“What?”

“Fair trade,” he said. “You have a fire. I have the bacon. A little company.”

Bacon. I had almost missed the scent of it under the smell of ash. How long had it been since I smelled bacon? Weeks? Months? Probably a couple dozen years, before I took to squandering Sunday mornings with a Power Bars, coffee, and whatever remedy was required to cure the hangover from the night before. But even that seemed like a lifetime ago since the country broke apart.

“Yeah, sure, whatever,” I said.

“Yeah, sure, whatever,” he winked, grinning like a wood elf as he looked over the G36. “So what? You killed a cop? This ain’t issue everywhere, you know.”

“Be careful with that.”

“Be careful with that,” he mimicked. “Bah, somebody else might have already killed you. Pretty foolish, if you ask me, drinking yourself away like that.”

“You were watching me?”

“Yeah, I was watching you. We’ve been headed the same way for days, not that you’d notice,” he set the gun down beside him. “Would’ve said hello sooner, but I figured you might shoot me. Ah heck, suppose it doesn’t matter how you got it. Even if you said you didn’t kill a cop, I probably wouldn’t believe you.”

“I found it, so what?” I muttered, leaning forward out of the smoke to get a better look. Bacon. The smell was strong enough to cover up the taste of stale VO from the night before.

“See. You told me and I don’t believe you,” he squinted his eyes and drifted. “So what. So what. So what if I just came around last night and … fsshtp, fsshtp … skinned ya stem to stern. Oh, don’t think I didn’t think about it, either. I’ve killed people. Korea, Vietnam. You wouldn’t be the first. Probably not the last the way things are. But then … I saw what you did, helping those folks down the road a few days ago. They won’t do it, so I thought I’d pay it forward for them.”

“Pay what forward?” I said, seeing that bacon wasn’t the only thing on the fire. It was weak, but the tawny colored water in the pot was close to coffee.

“Tell you a secret,” he leaned in. “Shhh… you’re going the wrong way.”

“How would you know?’

“It’s Rome, I imagine. You’ve been headed mostly north but staying clear of hot zones,” his animated eyes remembering. “Whoosh. You should’ve seen it down near Miami. Poof. Gone. All gone.”

“Yeah, I am going that way, maybe to help,” I said. “So that’s where you’re from, Miami?”

“Me, no. But I went south from the panhandle before I went north,” His smile faded. “Hell of a mess down there. Hell of a mess. People herded up like cattle into camps. All of them, those who live there and now all those greenhorns running from winter. For most, I suppose it don’t matter where they go. But me, no. I’m what you’d call retired.”

“But you said you’re going to the same way?”

“Not to Rome. They’re making government in Rome.” He laughed. “Government made this mess; so you can bet it won’t be fixing it. Everybody all taking up arms, drawing boundaries, calling themselves these United States. Over in Rome, they’ll either kill ya or draft ya to kill other folks. Here… it’s done.”

It was burnt, dry, and hard to keep from crumbling. But even so, it was almost as good as every summer Sunday. No, not as good as Grandma’s by a long shot, but with most days serving up only canned goods and beef jerky looted from houses long abandoned, it might as well have been steak and eggs.

“Thanks,” I blinked. “So where then, if not north I mean?”

“You? Go west,” he said, pouring off the contents of the pot into two well-used tins. “They weren’t hit too hard out west. Some folks are even trying to live free.”

“West? I thought Lawrence was gone.”

“Lawrence is gone,” he said, pursing his lips around a strip of bacon. “So don’t go through Lawrence. Go, I dunno, go around to New Bern or someplace. Hell, go to Jericho. I dunno. Go anywhere the masses aren’t headed. Besides, you might like it. I lived in Kansas before my wife convinced me to retire to a trailer park.”

“So is that were you’re headed now. Kansas?”

“Me? No, I’m too old,” he said. “So I’m going to my real home. I'm going to Providence.”

“Kind of close to Boston, don’t you think?”

“Yeah, but home is home,” he smiled, tossing the rest of this coffee on the fire and pulling a white handkerchief from his front pocket. “For young folks like you, go live free or whatever. For old folks like me, well, home is good enough.”

“Yeah, right,” I said. “Jericho, huh? Why not.”

“Why not,” he smiled, humming to himself as he passed over my pack and the G36. “When the world is all on fire and overrun with man’s desire, why not Jericho.”

“Appreciate it,” I said. “I mean the company.”

“Now don’t shoot anything with that,” he waved me off. “Even if you do, you can’t eat it. There won’t be nothing left to take for granted.”

“You always say that,” I said.

“You wouldn’t know,” he said, reminding me we just met.

But he was right. There was nothing to take for granted. Not bacon. Not coffee. Not a little bit of company.

Disclaimer: "Jericho” and its related characters are the property of CBS Paramount Television Network and Junction Entertainment. This contest is solely for entertainment purposes. Neither Richard Becker nor Copywrite, Ink. is affiliated with CBS or Junction Entertainment.

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Saturday, July 28

Expanding Jericho: Season Two Fan Fiction


It seems Jericho fans had plenty of reason to cheer this week. CBS recognized fans for sending custom label water bottles; launched a blog called The Salty Scoop; made plans to promote Jericho Season 2 at Comic-Con in San Diego; and sent out a promising message from Nina Tassler, president of CBS Entertainment, publicly stating that while the rerun ratings are modest, 23 percent of the viewers currently watching first season Jericho reruns never watched the show before (hat tip to Jericho Saved).

“Just as encouraging, this research shows that one million viewers who left the show after the mid-season hiatus have returned this summer to catch up on the episodes they missed,” Tassler said. “We still have a LONG way to go. But, I wanted to share this news and express our continued appreciation for your support of " Jericho." You have quickly and firmly established "Jericho" as the show with the most passionate and vocal fan community on television. Please keep spreading the word.”

All right. We’ll lend an unofficial assist that we will promote deep …

Every now and again, I have an idea that I want to see come to fruition. One of them is the expansion of the Jericho Universe. While the waters have been tested a bit by fans, we kicked an idea around the office last week on how we might capture new viewers while expanding the Jericho Universe. Done.

Expanded Universe Short Story Competition

The Story. Write a 250- to 1,000-word short story about something happening in the expanded universe of Jericho (outside of Jericho) with original characters. While Jericho can be mentioned, please refrain from using anything that may interfere with future plot lines. Your name and address must be included on the e-mailed entry (we will publish pseudonyms upon request).

The Submission. Please submit the story in the body of an e-mail (no attachments, please) to expanduniverse@yahoo.com by no later than 5 p.m. PST on Aug. 17, 2007.

Entry fee. Nada. Zero.

First Place.
• The story published on the Copywrite, Ink. blog on Sept. 2, 2007
• An authentic hand-signed autographed picture of Skeet Ulrich (above)
Jericho- The first season on DVD (upon release)
• Choice of Copywrite, Ink. “Covering Nuts” or “Remember Jericho” T-shirt

Second Place.
• The story published on the Copywrite, Ink. blog on Sept. 9, 2007
Jericho– Official 11x17 reproduction poster
• Choice of Copywrite, Ink. “Covering Nuts” or “Remember Jericho” T-shirt

Third Place.
• The story published on the Copywrite, Ink. blog on Sept. 16, 2007
• Choice of Copywrite, Ink. “Covering Nuts” or “Remember Jericho” T-shirt

Winners will be announced on Aug. 31, 2007. Entry assumes that you agree to grant us first electronic rights (only) for publication on this blog in the event you win. If you do not win, you retain all rights. And by entering, you also agree that the story you submit is your own original work.

Tips. As we tell any writers, be accurate, clear, concise, human, and conspicuous. Since we are writers, spelling and grammar count. We also reserve the right to edit the stories and/or not award some or all prizes if no suitable entries are submitted.

If you are unfamiliar with Jericho, you might visit the Emmy-nominated site for backgrounders. If you have any questions, feel free to comment.

If you need additional inspiration, visit tomorrow because I’ll be posting a fan-fiction piece that I wrote last weekend (geez, hope you like it). Naturally, my example is not eligible to win nor can anyone else employed by Copywrite, Ink. enter.

Disclaimer: "Jericho” and its related characters are the property of CBS Paramount Television Network and Junction Entertainment. This contest is solely for entertainment purposes. Copywrite, Ink. is not affiliated with CBS or Junction Entertainment.


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Friday, June 29

Surviving Social Media: IABC/Las Vegas

A little more than two years ago, I posted my confession that it was my partner (not me) who said Web logs (blogs) were going to have a lasting impact on the communication industry in late 2003.

Fortunately for me, despite my skepticism, I approved what became a yearlong study on the patterns, perceptions, potential, and business application of blogs. The early work led me to speak at an International Association of Business Communicators/Las Vegas (IABC/Las Vegas) luncheon, were I concluded: no matter how you felt about it, social media was influencing the public and the media about products, services, policies, daily operations, and a company's bottom line.

Was I right about social media?

It resulted in the Singapore government paying out S$150 million to about 330,000 low-income workers five days before an election. It underpinned the biggest television show cancellation protest in history with Jericho fans shipping 40,000 pounds of nuts to CBS. It was behind the move by shareholders to oust JetBlue’s founder as president. It thrust the local Towbin Hummer flag controversy into the national spotlight. And, it is the reason behind Wynn Las Vegas becoming the first resort casino to have unionized dealers.

Amazing to me, despite the fact that social media has changed the communication landscape, most communicators (and even some bloggers) remain in denial. They say social media is a fad or not to be taken seriously. But the truth is (much like your message): if you don’t manage social media, social media will manage you.

On Friday, July 13, I've been asked back to speak at IABC/Las Vegas to present on a slightly different topic: what does it take to make social media work for you and not against you. While I'll touch on how to determine which tools — blogs, podcasts, digital media, and even PR Newswire releases — might work best for your company or clients, I'll also provide an inside look at some of the case studies we've covered and why this blog became the top ranked communication blog in Nevada.

Host: IABC/Las Vegas
Date: Friday, July 13
Time: 11:30 a.m. (networking)
Location: Las Vegas Country Club, 3000 Joe W. Brown Drive
Cost: $26 for IABC members and students, $30 for guests
RSVP: Visit www.iabclasvegas.com by July 11


While some readers know I have social media experience — contributing to RecruitingBloggers.com, participating on SpinThicket, assisting on a BlogCatalog project, working to partner with The Buzz Bin to develop something on myRagan, and launching three blogs for various clients — social media is only some of what we do (although some days, I wonder. Ha!)

So, in the hope of promoting this IABC/Las Vegas program to social media skeptics, I'm also an accredited business communicator who has worked on more than 1,000 accounts, written hundreds of magazine articles, contributed to five books, and scripted a documentary for PBS. I currently serve as an examiner for the IABC International Accreditation Board; governor-appointed state commissioner for the Nevada Commission for National & Community Service (AmeriCorps); honorary member of Les Clefs d’Or; and Educational Outreach instructor at the University of Nevada, Las Vegas.

Within the past three years, I've also served as an international research committee member for the IABC Research Foundation; director of public service for the Las Vegas Advertising Federation; director of public relations for the Business Community Investment Council; and in several other positions to assist nonprofit professional and community service projects. My work has earned numerous awards, including several Addys, EMAs, and Quills for writing, creative, and strategic direction. I've been honored as IABC/Las Vegas Communicator of the Year, WIC Agency/Production/Public Relations Principal of the Year, with the Las Vegas Chamber of Commerce Community Achievement Award, and others.

Prior to Copywrite, Ink., I was creative director at an advertising agency in Reno and worked in the corporate communication department of a major utility. I'm a proud graduate of the Reynolds School of Journalism at the University of Nevada, Reno.

I don't blog in pajamas or bathrobes (not that there is anything wrong with that), but some people might be surprised by the caliber of our clients (small and large) and, even more so, the results we've helped generate for people, products, companies, and even elected officials. So, if you're in Las Vegas on July 13 (and you've RSVPd by July 11), drop by for a few hours. We're even going to give away some quirky Jericho-inspired Copywrite, Ink. "blog promo" T-shirts.

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Friday, June 1

Digging Jericho: Jericho Fans

This is an unplanned post, but I really want to give shout out to the fans of Jericho. On Tuesday, I wrote a post entitled "Marketing Jericho: Season Two" and the fans decided to digg it. They are not the only ones.

Since, the original post has popped up on some pretty unexpected places, including the wildly popular Fark.com, which is a news aggregator and an edited social networking news site. Every day Fark receives 2,000 or so news submissions from its readership.

Since I'm no power blogger by any stretch, I've found the results of your efforts pretty impressive and amazing. The one aforementioned post has been viewed 10,000 times since Tuesday. And that does not even count any other post related to Jericho. Considering the average blog reader shares what they read online with 3-10 people offline ...

More importantly, many of these 10,000 unique visitors were not Jericho fans, per se, so you've done a tremendous job continuing to promote your efforts to more people. It certainly lends well to Solution 2 in yesterday's post. It also demonstrates the sheer power of the fan base beyond the numbers we usually round up: almost 34,000 pounds of nuts (from NUTSOnline); almost $10,000 for Greensburg, Kansas; and 100,000 signatures. If you're new to this story, visit Jericho Lives.

With all these numbers, one might expect Les Moonves, president and CEO of CBS Corp., to pay attention and perhaps read my post on Frontline Communication to brush up on his reflective listening skills. But no matter. As I said yesterday, it's not the job of the fans of Jericho to convince CBS to want them, it is the job of CBS to convince Jericho fans to want CBS. Nuts!

Thanks again for all your comments. Just remember I don't think for a minute that I'm a hero. It's the opposite — you're the heroes and I'm your fan. Without all your hard work and countless hours invested, there would have been nothing about Jericho to write about (something I wish more journalists would keep in mind). Tomorrow's post will reflect that. Until then, all my best — Rich

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