Sunday, January 30

Lasik Marketing Snafu?

I was reading the combined edition of the Las Vegas Review-Journal/Las Vegas Sun today when an advertisement for Lasik surgery caught my eye, but not for the reason the eye center intended. The featured doctor was wearing eye glasses.

Yes, I understand that Lasik surgery is a personal choice. No, I don't believe every doctor should be expected to undergo their own procedures. However, from a communication standpoint, it makes little sense to feature an eye doctor wearing glasses in an advertisement touting Lasik. He could have at least taken them off for the photo shoot rather than leaving the intended target audience to wonder whether he is one of many doctors that perform surgeries they don't believe in or simply not a suitable Lasik candidate.

It seems painfully obvious that patient trust and credibility remains the number one reason people choose one Lasik surgeon over another, but I guess this particular center and their ad team can't see it. Maybe their glasses need a good cleaning.

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