Friday, July 27

Telling Lies: Ryan Holiday, PR, And Media Today

This isn't a book review, and I don't intend to write one. I have another book I'd rather review next week.

Even so, the topic surrounding Ryan Holiday as he promotes his new book is sending shivers across the public relations industry. Why? Because Holiday embraced what are known as the dark arts of publicity and is now being mislabeled as a public relations celebrity. He's a media manipulator.

In sum, he accomplished his objectives with lies. And now he intends to wear it all like a badge of honor, kind of like someone might take pride in a shiner after a bar fight they started. I beat you, he might smile. Other people might go to jail.

Anyway, some respected public relations professionals are rightly concerned. But they ought not be concerned with how this paints the industry. They ought to be concerned about what it could do to public relations.

The worst thing about Holiday's book is some people will treat it like permission. 

There are many companies who would like nothing better than having a propaganda agent on board. Who cares, they say, as long as it spreads. When the game is attention, they think it means gain. But really, it doesn't.

Part of Holiday's credentials include working on the first film with Tucker Max. The movie made $1.4 million and Tucker blamed the failure on the movie's marketing, despite all the pre-buzz controversy. How bad did it fail? It cost $7 million to make.

Another brand Holiday leverages is American Apparel, which also has a pretense for controversy. It is struggling to keep the doors open. The company lost $39.3 million last year; it lost $86.3 million in 2010.

It might not even matter that Holiday claims that being a media manipulator left him morally bankrupt. Some will skip over the lesson and get to work. And there may be reason to doubt that Holiday is done with the so-called skill set. His book could be easily construed as his latest game. The PR/blogging community is primed to stoke the flames and feed the beast.

Holiday's book as continuation after the confession and the joke's on you. 

As people in public relations and media continue to react, Holiday could be sitting back with a smile as he beats the same dead horse he wrote about. He laid out the foundation for controversy and everyone is lining up to ratchet it up and do all the leg work. They write about it. People buy it.

Isn't that ultimately what the book is about? The general idea is that more spin equals more attention and more attention means more money. This hypothesis has been around since the circus, even if the old adage that all publicity is good publicity is merely a hat trick. All publicity is good publicity, but only if you happen to be in a circus and nobody gets physically hurt (most of the time).

That said, Holiday isn't the first to sound the alarm on media manipulation and he won't be the last. He is the latest to be a bit cavalier about it, but that is a sign of the times. The real lesson here is that objective journalism is mostly dead and probably will be until we suffer a disaster for our lack of it.

That was pretty much the conclusion I had after reviewing Bob Conrad's book on the same topic. What a shame more PR pros didn't cover that one. Conrad's case studies hit harder and he didn't need to lie.

Suffice to say that sooner or later, people will have to realize on their own that the art of online influence is idiocy and the news you read isn't worth beans if it is driven by popular opinion.

As for Holiday, it is not my place to judge him. The only apparent tell in his actions is that he has done a fine job employing the apology clause tucked inside most pat crisis communication plans. But ultimately, he still proves himself a bit of a novice because he omits the critical component of restitution.

If he was sincere, he would donate all his book proceeds to fix it. I don't think that is going to happen.
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